Frequently Asked Questions

How can I find out more about your services?

I offer free no-cost or obligation 15 min video consultations. Schedule Here

Do you take insurance?

Yes, I am currently in-network for Blue Cross Blue Shield BCBS PPO, Blue Choice, and United/Optum; Please check with your insurance network for your specific benefits information and needed Prior-authorization. Out of network fees are paid at the time of service.   

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What about privacy?

Upside Counseling P.C. takes your privacy extremely seriously and wants you to understand exactly how, where, and when your records may be released under the HIPPA law. In general, your signature is required for any releases of information but there are some legal exceptions/restrictions that will be explained to you before services are provided. We utilize a secure off-site HIPPA compliant Electronic Medical Records system and Secure Patient Portal to ensure the security of appointments, records, and communication. Please read Notice of Privacy Rights HIPPA, consent, and office policy forms for more specific information. 

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Website Privacy Policy

In order to comply with HIPPA regulations and avoid unauthorized data access, all private data is handled through a separate secure encrypted platform the client portal. Upside Counseling P.C. and its website do not collect, retain, or sell for marketing any user data of any kind in any form.  

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Free 15 Min 

Video Consultation

Call or text

312-918-2885

or click below

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Location

Chicago, IL

Telehealth Office Hours by Appointment Only:

Monday through Friday  11:00am-7:00pm

Saturday Limited